Accessibility Statement
Accessibility Statement
Last updated: 6 August 2026
This Accessibility Statement applies to the Karezz online store operated by SRG Natural Herbs Trading LLC.
Company Details:
SRG Natural Herbs Trading LLC
133 Garden Street, Al Warsan 3, Dubai, United Arab Emirates
Phone: +971558704949
Email: info@srgherbs.com
1. Our Commitment
Karezz aims to provide a website experience that is clear, usable, and accessible to as many customers as possible.
We are committed to improving the browsing and shopping experience for customers with different needs, devices, and abilities.
2. Accessibility Efforts
We aim to support accessibility through:
- Clear and readable text
- Simple navigation
- Consistent page layouts
- Meaningful page headings
- Clear product information
- Visible buttons and links
- Mobile-friendly browsing
- Alternative text for important images where possible
- Sufficient colour contrast where possible
- Easy access to customer support
3. Ongoing Improvements
Accessibility is an ongoing process.
As we update our website, content, images, product pages, and features, we will continue working to improve usability and accessibility.
4. Third-Party Features
Some parts of the website may rely on third-party tools, apps, payment gateways, delivery tools, embedded content, or Shopify features.
While we aim to choose reliable tools, some third-party features may not be fully controlled by Karezz.
5. Customer Support
If you face difficulty using any part of the Karezz website, accessing product information, placing an order, reading content, or contacting support, please let us know.
We will try to provide the information or support through an alternative method where reasonably possible.
6. Contact for Accessibility Support
Email: info@srgherbs.com
Phone: +971558704949
Please include:
- The page or feature you had difficulty with
- A short description of the issue
- Your preferred way for us to contact you
7. Feedback
We welcome feedback that helps us improve the Karezz website experience for all customers.