Allergy & Ingredient Notice
Allergy & Ingredient Notice
Last updated: 6 August 2026
This Allergy & Ingredient Notice applies to products sold through the Karezz online store operated by SRG Natural Herbs Trading LLC.
Company Details:
SRG Natural Herbs Trading LLC
133 Garden Street, Al Warsan 3, Dubai, United Arab Emirates
Phone: +971558704949
Email: info@srgherbs.com
1. Customer Responsibility
Customers are responsible for checking product ingredients, materials, fragrance notes, allergens, warnings, and usage instructions before purchasing or using any product.
2. Product Labels
The product label and packaging should always be reviewed before use.
If there is any difference between website information and the product packaging, customers should follow the information shown on the product packaging.
3. Food and Beverage Allergies
Food and beverage products such as matcha, coffee, honey, tea, and similar items may not be suitable for all customers.
Customers with allergies, sensitivities, dietary restrictions, or medical conditions should check the ingredients carefully before use.
4. Supplements and Wellness Products
Supplement and wellness products may contain herbal, natural, or concentrated ingredients that may not be suitable for everyone.
Customers should consult a qualified healthcare professional if they are unsure about suitability.
5. Fragrance and Candle Sensitivities
Scented candles and fragrance-related products may not be suitable for customers sensitive to fragrance, essential oils, aroma compounds, smoke, or scented materials.
Use scented products in a well-ventilated area and discontinue use if irritation or discomfort occurs.
6. Shower Filters and Personal-Care Accessories
Shower filters and related products may contain filtration media, ceramic balls, scented elements, vitamin-based components, or other materials.
Customers should check product details and avoid use if they are sensitive to any listed component.
7. Cross-Contact
Products may be manufactured, stored, packed, or handled in facilities where other ingredients or materials are also present.
Customers with severe allergies should contact Karezz before purchase for available product information.
8. Ingredient and Packaging Changes
Brands may update ingredients, packaging, materials, fragrance profiles, or product information from time to time.
Customers should always check the product received before use.
9. Reporting an Issue
If you experience an allergy, sensitivity, or product concern, discontinue use and seek medical advice where needed.
Please also contact us with your order number and product details.
10. Contact
Email: info@srgherbs.com
Phone: +971558704949