Product Safety & Usage Disclaimer
Product Safety & Usage Disclaimer
Last updated: 6 August 2026
This Product Safety & Usage Disclaimer applies to products purchased from the Karezz online store operated by SRG Natural Herbs Trading LLC.
Company Details:
SRG Natural Herbs Trading LLC
133 Garden Street, Al Warsan 3, Dubai, United Arab Emirates
Phone: +971558704949
Email: info@srgherbs.com
1. General Product Information
Product information provided on the Karezz website is for general shopping, product selection, and usage guidance only.
Customers should always read the product label, packaging, instructions, warnings, ingredients, specifications, and care information before using any product.
2. Product Suitability
Customers are responsible for checking whether a product is suitable for their personal needs, lifestyle, health condition, allergies, sensitivities, age group, and intended use.
3. Food, Wellness, and Supplement Products
Food, honey, coffee, matcha, ginseng, and supplement products are not intended to diagnose, treat, cure, or prevent any disease.
Customers with medical conditions, allergies, pregnancy, breastfeeding, or those taking medication should consult a qualified healthcare professional before using supplement or wellness products.
4. Shower Heads and Filter Products
Shower heads, shower filters, and refill filters should be used only as instructed.
Filters should be replaced regularly based on usage, water quality, and product guidance. Only compatible Karezz filters should be used with Karezz shower heads where compatibility is stated.
Do not use damaged, broken, leaking, or improperly installed products.
5. Candles and Home Fragrance Products
Candles should be used with care.
Always place candles on a stable, heat-resistant surface. Keep away from children, pets, curtains, bedding, papers, and other flammable materials.
Never leave a burning candle unattended. Stop using the candle if the container is cracked, damaged, or unsafe.
6. Bottles and Drinkware
Bottles should be used according to the brand’s care instructions.
Do not use damaged bottles, damaged lids, or products showing signs of leakage or unsafe condition.
Check whether the bottle is suitable for hot drinks, cold drinks, dishwasher use, freezer use, or carbonated drinks based on the manufacturer’s instructions.
7. Pillows and Comfort Products
Pillows and comfort products are for general comfort and support only.
They are not medical devices unless specifically stated and supported by official documentation.
Customers with neck, back, spine, sleep, or medical concerns should consult a qualified healthcare professional before relying on any pillow or comfort product.
8. No Guarantee of Individual Results
Customer experience may vary based on usage, body type, habits, environment, storage, water quality, product care, and personal preferences.
9. Misuse and Improper Handling
Karezz is not responsible for issues caused by misuse, improper installation, improper storage, incorrect handling, ignoring safety instructions, unauthorised modification, accidental damage, or use outside the product’s intended purpose.
10. Contact
For product safety or usage questions, contact:
Email: info@srgherbs.com
Phone: +971558704949